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Status â›”Will not do
Categories Alloy Mobile
Created by Guest
Created on Nov 22, 2021

Background sync - still allow app to be used

Currently when a sync is performed you cannot do anything like complete inspection or raise a job. It would be good if we could have option of continual sync could be going on in the back ground it would keep device more up to date and reduce the chances of failed syncs etc. But we would need the device to stay operational and be able to keep working at the same time

  • ADMIN RESPONSE
    Mar 7, 2025

    Dear user,

    We appreciate your valuable feedback and the ideas you’ve shared with us. As part of our ongoing efforts to improve our products and services, we are streamlining our idea management process.

    To ensure we focus on the most relevant and impactful suggestions, we will be closing all ideas raised before 1st January 2024. However, we encourage you to submit any new or existing ideas that are still important to you through the ideas portal as before.

    We have implemented new processes that will ensure newly raised ideas are dealt with efficiently and effectively.

    Thank you for your continued support and input—we truly value your contributions.

    Best regards,

    Andy

  • Attach files
  • Liam Brennan
    Reply
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    Aug 7, 2024

    Guessing there's still no update on this? It regularly comes up when training new operatives on the system.

  • Brian Keith
    Reply
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    Mar 8, 2023

    Hi, is there any update to this idea? this is an ongoing point that is raised by front line operatives


  • Iwan Griffith-Blake
    Reply
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    Jan 27, 2022

    This is one of our most frequent complaints from our crews. A background sync would help us greatly.

  • Mircel van der Walt
    Reply
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    Jan 26, 2022

    100% agree, this and "push notifications" are the bigest gains on Mobile

  • Guest
    Reply
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    Dec 7, 2021

    I would agree with this. The only issues we have is with SYNC issues and this has often caused loss of data

  • Liam Brennan
    Reply
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    Nov 25, 2021

    We'd benefit from this too - having to have the operatives remember to sync throughout the day is disruptive, and the auto-sync blocking them from working isn't suitable. Would be better if syncing simply bundled up everything that had been done up to a certain point, synchronised that and allowed the user to crack on.

  • willis warden
    Reply
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    Nov 23, 2021

    Would wholly support this development - Mayrise operated on a background sync basis - at present we have an operational workaround to avoid downtime/disruption during sync